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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Redman

May 22, 2025

5  out of  5
rating by Teresa Redman
"Excellent Service"
We responded:
"Teresa, Thank you for your review. We really appreciate your business and for taking time to review our office. We look forward to working with you in the future. Thanks, Tim"
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Thomas Downs

May 19, 2025

5  out of  5
rating by Thomas Downs
"I continue to be a VERY satisfied client of the Tim Forbes State Farm Agency. Tim’s #1 Associate, Rhonda Morril, always greets me with a smile and a “how can I help you” attitude. Rhonda has assisted me for minor, as well major $ claims, and always manages things to resolution. 5 ***** service is what you expect from your insurance agency, and Rhonda Morril is there to provide it with a smile. If you are looking for any type of insurance, contact Rhonda at Forbes State Farm in Altoona."
We responded:
"Tom, thank you so much for your review of our office and Rhonda in particular. She has done a great job over the years taking care of our clients. You are always a pleasure to work. Thanks, Tim."
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Beth Harris

May 12, 2025

5  out of  5
rating by Beth Harris
"Denise was marvelous!!!! Helped me save $ with a discount!!"
We responded:
"Thank you for reviewing our State Farm office! We are glad to hear about your experience with Denise. She does everything she can to help our customers. Tim"
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Stacy N

May 12, 2025

5  out of  5
rating by Stacy N
"Tim has been my agent since he opened for business. His service has always been second to none."
We responded:
"Stacy, thank you for your review. You have always been a great client to work with. Thank you for your business all of these years. Tim"
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Andrea Holst

May 9, 2025

5  out of  5
rating by Andrea Holst
"The State Farm Agency in Altoona is great. Tim Forbes and all of his office staff are phenomenal to work with regardless of the issue. I've had an auto loss claim, house claim from hail, and an auto accident that needed subrogation. Rhonda and Krissi took care of everything and it made the process pretty much stress free on my end. I would recommend this office and State Farm to anyone in need of quality insurance."
We responded:
"Thank you so much for your kind words, Andrea! We're thrilled to hear that our team, including Rhonda and Krissi, provided you with an exceptional experience during your time of need. We appreciate your support and recommendation. Thanks again! - Tim "
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Olivia Nelson

May 6, 2025

5  out of  5
rating by Olivia Nelson
"Making my payments has never been faster or easier! The staff is very polite, professional, and friendly as well. Thanks Tim Forbes and associates!"
We responded:
"Olivia, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tim"
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Lisa Beed

May 5, 2025

5  out of  5
rating by Lisa Beed
"Always very kind and helpful!"
We responded:
"Lisa, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tim"
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Brad Strasser

May 5, 2025

5  out of  5
rating by Brad Strasser
"Rhonda was a pleasure to work with and took care of my issue in one call."
We responded:
"Brad, thank you for your review on Rhonda's service. It is always a pleasure to work with you. We appreciate you being with our office all these years. Tim"
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Mike Zook

April 30, 2025

5  out of  5
rating by Mike Zook
"Very helpful. Great rates. Would highly recommend"
We responded:
"Mike, thank you for your review and welcome to our State Farm office. We look forward to working with you. Tim"
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Marla Velarde

April 24, 2025

5  out of  5
rating by Marla Velarde
"They are very professional and good peoples. One thousand million thanks."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Tim"
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Dirk Bliss

April 23, 2025

5  out of  5
rating by Dirk Bliss
"State Farm covered the cost of a lost, expensive, remote key/fob. Thanks!"
We responded:
"We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Tim"
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Tammy McBurney

April 23, 2025

5  out of  5
rating by Tammy McBurney
"I just brought a new vehicle and contacted Tim to update my policy via email. It was completed with in a few hours. Denise is the person I was working with it was very easy process."
We responded:
"Tammy, thank you so much for your review. We are glad that you had a great experience with our office, and Denise in particular. We appreciate your feedback and your business. Tim"
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Kenny Lilly

April 18, 2025

5  out of  5
rating by Kenny Lilly
"Great service as always!"
We responded:
"Kenny, thank you for your review. It is good to hear that your service experience was great. I am appreciative of the work they do for our customers and appreciate your feedback. Much appreciated. Tim"
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Bob Loen

April 10, 2025

5  out of  5
rating by Bob Loen
"Great experiment this morning to my local State Farm office in Altoona. Fast friendly service from my hometown team!"
We responded:
"Bob, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Tim"
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Daryld Karloff

April 2, 2025

5  out of  5
rating by Daryld Karloff
"Quick to respond to our requests!"
We responded:
"Daryld, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tim"
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Ronda Stuve

March 31, 2025

5  out of  5
rating by Ronda Stuve
"Rhonda is amazing!!"
We responded:
"Thank you for your review. Rhonda has been a great team member over the years. I am glad you had a great experience. We appreciate your business and enjoy having you as a customer. Tim"
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Sue Shultz

March 31, 2025

5  out of  5
rating by Sue Shultz
"Awesome team!!!"
We responded:
"Thanks for your review Sue. We really appreciate it. Tim"
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TeamSloan

March 30, 2025

5  out of  5
rating by TeamSloan
"Sam is super responsive and very helpful!! We appreciate all his help getting everything switched over to State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! Sam has been a great addition to our team, and it is good to hear about your experience. Thank you for your business. Tim"
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Kristen Boyd

March 28, 2025

5  out of  5
rating by Kristen Boyd
"Great customer service always very helpful!!!"
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks, Tim"
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Jeff Maak

March 24, 2025

5  out of  5
rating by Jeff Maak
"The office staff is always helpful and easy to work with."
We responded:
"Jeff, Thanks so much for the great review. You and your family have been great to work with over the years. I really appreciate your business. Thanks, Tim"
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Terra Stegall

March 19, 2025

5  out of  5
rating by Terra Stegall
"Office staff has always been very kind, yet professional. They were able to match or beat all of the competitors prices."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Tim"
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Paul Muller

March 5, 2025

5  out of  5
rating by Paul Muller
"The agent and team is pretty prompt in getting back to you when there are questions etc….."
We responded:
"Paul, thank you for your review. We appreciate your business and look forward to working with you in the future. Thanks, Tim "
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Bill Lehman

March 4, 2025

5  out of  5
rating by Bill Lehman
"I have always had very good interactions with the staff at Tim Forbes office. Everyone has always assisted me in a friendly and quick manner. Thank you for your professionalism and timeliness when helping me with claims or adding new cars on my plan."
We responded:
"Bill, Thank you for your review. We always enjoy working with you and appreciate you as a customer. Thanks, Tim."
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Chris Bartmess

February 19, 2025

5  out of  5
rating by Chris Bartmess
"Very personal and helpful. Always willing to go above and beyond to explain my options. Thank you"
We responded:
"Chris, thank you for your feedback! I'm glad you had a positive experience with our team. If you have additional questions or need further assistance, please feel free to contact our office in Altoona. We're here to help! -Tim"
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Thomas Bylund

February 17, 2025

5  out of  5
rating by Thomas Bylund
"Very nice person and solved my questions immediately. Excellent service!"
We responded:
"Thomas, thank you for your review. Glad we could help you out. We appreciate your business and thank you for insuring with our office. Tim"